When I was in the Marine Corps, we often referred to “that 10%,” meaning there are those in the platoon who can’t run, can’t march, can’t shoot straight. They can’t and won’t do much of anything right.

In the Marine Corps they work hard to run those people off.

These are the people influencing what goes on in your business in a negative way. Regardless of all the good things you’re trying to do they will find something wrong and speak ill of it. They are the poop stirrers and agitators.

When I did cultural training in our dealerships I would speak about “that 10%.” I would tell the staff to be aware of “that 10%” and to help us run them away.

Of course you don’t want to have all “yes people” working in your organization. There’s a difference between “that 10%” and those genuinely interesting in serving up valid suggestions and ideas.

Keep an eye out for “that 10%.” Running them off improves everything you’re doing by at least 10%. That’s all I’m gonna say, Tommy Gibbs