Yep, it’s okay to be wrong. If you’re never wrong then you’re never learning. If you’re never learning then you’re going to be wrong a lot more than you’re right.
The key is to admit you’re wrong, learn and move on. As a dealer, I was ok with people making mistakes, being wrong.
What I wasn’t ok with, and you shouldn’t be either, is you or your staff repeating the same mistakes.
If the same mistakes keep getting made, it’s an even bigger mistake to keep rewarding those people by keeping them around.
When there’s too much “wrong” happening it may be time to replace someone. Sometimes the person that needs to be fired is you. If for no other reason than putting up with too much wrong.
That’s all I’m gonna say, Tommy Gibbs