Your inability to move fast is a killer for your used car business. Moving fast puts you in the winner’s circle. Not moving fast puts you in the loser’s circle.

The speed of your service department has a direct impact on your ability to produce gross in the used car department. You cannot afford to wait 7 to 10 days to get unit online and on the line.

Unfortunately, many service managers haven’t been trained to understand that your used car inventory is a depreciating asset and it’s costing you money every day it’s not available for sale.

I’m not selling my workshop with this newsletter, but I always encourage dealers to include the service manager in my used car workshops.

I think in some cases service management gets caught up in the day-to-day issues with your retail customers and they don’t pay attention to what’s going on with your used cars.

They need to continuously be educated about how fast the market can change on a used car and what it does to the bottom line of the dealership.

If you want to improve your speed, then you need to take a hard look at my “Life Cycle Management” process.

“Life Cycle Management” will change your used car world forever, make you lightning-fast, eliminate wholesale losses, improve turn and gross profit.

Sometimes your people are lazy or someone they just don’t know.

Regardless of the reason, it gets back to speed being the killer and speed making you a winner. That’s all I’m gonna say, Tommy Gibbs