Anything you say before the word but is totally meaningless, a waste of time and energy. Here are some examples:

“I have a great used car manager, but I can’t get him to understand why ROI is important.”

“Sam is a really smart guy, but he just won’t get with the program.”

“Dave is a great buyer, but we never make money on the cars he buys at the auction.”

“Marsha is a great used car manager, but we have a lot of stuff over 60 days old.”

“I know we need a photo booth, but we don’t have enough space.”

“We have prices posted on our used cars, but they don’t match the prices we have on the Internet.”

“My used car manager is a great closer, but he doesn’t understand how to price used cars.”

“Curtis is a nice guy, but makes poor buying decisions by buying too many high dollar cars.”

“Bob is a hard worker, but he makes a lot of stupid decisions.”

“My used car manager is one of the best in the business, but we’re only getting 5 turns a year.”

“Carol is a great service manager, but I can’t get her to understand the importance of used cars to our overall profitability.”

“My general manager is super smart, but his people skills are horrible.”

“My used car manager is really tight with all the wholesalers, but I question why we sell them so many units.”

Using the word “but” is just a way of you making excuses for people and things you have failed to take action on.

That’s all I’m gonna say, Tommy Gibbs